BYPILLOW The Citadel | Hostel in Madrid

| 8.8 (336 Reviews) |   1 Bedroom  1 Bathroom
Palacio Hostel | BYPILLOW The Citadel

1 Bedroom Hostel in Palacio, Madrid

Tour/ticket assistance and free WiFi in public areas are available at this hostal.
BYPILLOW The Citadel offers 10 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Madrid hostal provides complimentary wireless Internet access. Housekeeping is provided daily.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Guest Services
Child Friendly
Internet

Facility Overview

Bathrooms
  • Private bathroom
  • Shower
  • Hair dryer
  • Towels
Bedroom
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Desk
Parking
  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Elevator
Entertainment
  • Flat-screen TV
General
  • Elevator
  • Spanish
  • French
  • Italian
  • English
Guest Services
  • Free cribs/infant beds
  • Daily housekeeping
  • Tour/ticket assistance
  • Front desk (limited hours)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out fee: eur 10 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Late check-out fee: eur 10 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Sarah
Feb 19, 2026 12:20:00 PM
Review Score:   4
Summary: The location was amazing, the bed was comfortable, and the room was quite nice, but the bathroom smelled like sewage. Had to keep the bathroom door pulled all the way shut and it was still intolerable.
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Room Arrangement

Room Info Facilities
Standard Double Room, 1 Double Bed
Room Size: 161 square feet m2
1 Double Bed
Standard Double Room, 1 Double Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square feet - 161, Square meters - 15, Bed count minimum 1, Bed count maximum 1, Ping - 4.52
Superior Double Room
Room Size: 193 square feet m2
1 Double Bed
Superior Double Room

General

Number of living rooms 0, Square feet - 193, Number of bedrooms - 0, Ping - 5, Square meters - 18, Bed count minimum 1, Bed count maximum 1
Twin Room
Room Size: 129 square feet m2
2 Twin Beds
Twin Room

General

Square feet - 129, Number of living rooms 0, Ping - 4, Number of bedrooms - 1, Square meters - 12, Bed count minimum 2, Bed count maximum 2
Double Room (Interior)
Room Size: 129 square feet m2
1 Double Bed
Double Room (Interior)

General

Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Bed count minimum 1, Square meters - 12, Bed count maximum 1
Triple Room
Room Size: 226 square feet m2
3 Twin Beds and Large Twin Sofa Bed
Triple Room

General

Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 1, Ping - 6.35, Bed count maximum 3, Bed count minimum 3

FAQ's

Is this BYPILLOW The Citadel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the BYPILLOW The Citadel have a swimming pool?

No, this BYPILLOW The Citadel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in BYPILLOW The Citadel?

Best-rates for the BYPILLOW The Citadel starts from $163 per night with includes Air Conditioner, Wheelchair Accessible, Guest Services, Child Friendly, TV, Accessibility, Bedding/Linens, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is BYPILLOW The Citadel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hostel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hostel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the BYPILLOW The Citadel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the BYPILLOW The Citadel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the BYPILLOW The Citadel?

Based on the information reported by the owner or manager, the BYPILLOW The Citadel indicates 1 day stay policy at this hostel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for BYPILLOW The Citadel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hostel Availability
Nightly rates from:
USD163
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