Crowne Plaza Porto by IHG | Hotel in Porto
Hotel in Lordelo do Ouro e Massarelos, Porto
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Porto by IHG offers 232 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.
This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2026.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Facility Overview
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Bidet
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Hair dryer
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Toilet paper
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Towels
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Bathrobes
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Toothbrush and toothpaste (on request)
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Shampoo
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Eco-friendly toiletries
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Soap
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Private bathroom
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Hypo-allergenic bedding
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Premium bedding
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Bed sheets
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Air conditioning (climate-controlled)
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Blackout drapes/curtains
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Slippers
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Eco-friendly cleaning products used
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Water-efficient toilets only
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Free newspapers
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Desk chair
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Iron/ironing board
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Soundproofing
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Energy-saving switches
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Water-efficient showers only
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LED light bulbs
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Desk
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Turndown service
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Laptop-friendly workspace
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Electrical adapters/chargers
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Laptop-compatible safe
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Phone
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Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 25.00 for adults and EUR 12.50 for children
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24-hour room service
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1 restaurant
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1 bar
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Minibar
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Free bottled water
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Area shuttle
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Secured covered self parking on site (surcharge; includes in/out privileges)
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Height restrictions apply for onsite parking
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Limited onsite parking
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Secured covered valet parking on site (EUR 25 per night; includes in/out privileges)
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Wheelchair-accessible parking and van parking available
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Onsite parking available only on request
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Electric car charging station on site
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Elevator door width (inches): 43
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Wheelchair-accessible business center
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Wheelchair-accessible van parking
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Assistive listening devices available
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Stairway handrail height (inches): 35
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Wheelchair-accessible parking
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Magnifying mirror
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible concierge desk
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Handrails in stairways
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Accessible shuttle
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Stair-free path to entrance
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2 on-site accessible parking spaces
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Visual alarms in hallways
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Wheelchair-accessible public washroom
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Well-lit path to entrance
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Wheelchair-accessible path to elevator
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Bathroom emergency pull cord
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Wheelchair-accessible fitness center
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Wheelchair-accessible spa
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Valet for wheelchair-equipped vehicle
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Elevator
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Wheelchair-accessible restaurant
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Wheelchair-accessible path of travel
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Low-height electrical outlets in bathroom
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Wheelchair-accessible registration desk height (inches): 126
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Wheelchair-accessible lounge
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Full-service spa
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Bike parking
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Shopping
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24-hour fitness center
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55-inch flat-screen TV
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Pay movies
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Cable channels
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Meeting rooms - 13
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24-hour business center
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Conference space (10760 square feet)
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Front-desk safe
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Banquet hall
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Free newspapers in lobby
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Elevator
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Portuguese
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English
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French
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Spanish
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Reusable tableware only
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Reusable cups only
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At least 80% of food locally-sourced
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Comprehensive food waste policy
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At least 80% organic food
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Vegetarian dining options
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Renovated guestrooms - January 2026
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Local artist showcase
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Romance packages available
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100% renewable energy
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Local culture & ecosystem education
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No plastic drinking straws
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No plastic soda bottles
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Annual offsets purchased for at least 10% of carbon footprint
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Comprehensive recycling policy
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Vegan dining options
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Double-glazed windows
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Locally-owned & organized tours & activities
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No plastic water bottles
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Smoke-free property
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Biodegradable drinking straws
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Soundproofed rooms
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Laundry facilities
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Snack bar/deli
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Dry cleaning service
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Luggage storage
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Porter/bellhop
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Multilingual staff
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Tour/ticket assistance
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Wedding services
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Turndown service
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Laundry facilities
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24-hour front desk
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Concierge services
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Daily housekeeping
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Vegetable garden
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Garden
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Terrace
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Hot tub
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Spa open daily
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Steam room
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Massages
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Sauna
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 290 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit some water is reused through a grey water recycling system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Standard Room
Room Size:
366 square feet m2
|
GeneralNo rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Room and bed type depend on availability check-in, Bathtub only, Square feet - 366, Bed count minimum 1, Square meters - 34, City view, Ping - 10, Bed count maximum 2 |
|
Junior Suite, Multiple Beds
Room Size:
463 square feet m2
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GeneralBed count minimum 4, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Ping - 13, Extra bed count 1, Square feet - 463, Square meters - 43, No rollaway/extra beds, Espresso maker, Bed count maximum 4, City view |
|
Standard Room, 2 Twin Beds, Accessible
Room Size:
366 square feet m2
|
GeneralNo rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Shower only, Square feet - 366, Wheelchair accessible, Square meters - 34, Bed count minimum 2, City view, Number of bathrooms - 1, Ping - 10, Bed count maximum 2 |
|
Junior Suite, Multiple Beds, Corner
Room Size:
581 square feet m2
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GeneralNumber of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Square feet - 581, Ping - 16.3, Extra bed count 1, Square meters - 54, No rollaway/extra beds, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
|
Standard Room, 2 Twin Beds (High Floor)
Room Size:
366 square feet m2
|
GeneralRollaway/extra beds (free), Electric kettle, Number of bedrooms - 1, Bathtub only, Square feet - 366, Extra bed count 1, Square meters - 34, Bed count minimum 2, City view, Ping - 10, Bed count maximum 2 |
|
Junior Suite, Multiple Beds, Corner (High Floor)
Room Size:
463 square feet m2
|
GeneralNumber of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Ping - 13, Extra bed count 1, Square feet - 463, Square meters - 43, No rollaway/extra beds, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
|
Standard Room, 1 Queen Bed (High Floor)
Room Size:
m2
|
GeneralNo rollaway/extra beds, Electric kettle, Bathtub only, Bed count minimum 1, Bed count maximum 1, City view |
|
Standard Room, 2 Twin Beds
Room Size:
366 square feet m2
|
GeneralNo rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Pets not allowed, Bathtub only, Square feet - 366, Square meters - 34, Bed count minimum 2, City view, Ping - 10, Bed count maximum 2 |
|
Junior Suite, 1 King Bed with Sofa bed (High Floor)
Room Size:
506 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 506, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Ping - 14, Square meters - 47, Extra bed count 1, No rollaway/extra beds, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
|
Presidential Suite
Room Size:
1776 square feet m2
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GeneralNumber of living rooms 0, Dining table, Ping - 50, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Location - top floor, Separate dining area, Number of bathrooms - 1, No rollaway/extra beds, Square feet - 1776, Espresso maker, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Square meters - 165, City view |
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Premium Room, 1 Queen Bed, Club Lounge Access (High Floor)
Room Size:
366 square feet m2
|
GeneralNumber of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Pets not allowed, Location - top floor, Square feet - 366, Square meters - 34, Ping - 10, No rollaway/extra beds, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view |
|
Standard Suite, 1 Bedroom
Room Size:
m2
|
GeneralNumber of living rooms 0, No rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Espresso maker, Separate sitting area, Bathtub or shower, Bed count minimum 2, City view, Bed count maximum 2 |
|
Suite (Diplomatic)
Room Size:
980 square feet m2
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GeneralNumber of living rooms 0, Dining table, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Bathtub or shower, Location - top floor, Square feet - 980, Separate dining area, Number of bathrooms - 1, No rollaway/extra beds, Ping - 28, Square meters - 91, Espresso maker, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Premium Room, 2 Twin Beds, Club Lounge Access (High Floor)
Room Size:
366 square feet m2
|
GeneralNumber of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Pets not allowed, Location - top floor, Square feet - 366, Square meters - 34, Ping - 10, No rollaway/extra beds, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
|
Standard Room, 1 Queen Bed
Room Size:
366 square feet m2
|
GeneralNo rollaway/extra beds, Electric kettle, Number of bedrooms - 1, Pets not allowed, Bathtub only, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, City view, Ping - 10.29 |
|
King, Junior Suite, 1 King Bed with Sofa bed
Room Size:
506 square feet m2
|
GeneralNumber of living rooms 0, Square feet - 506, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Pets not allowed, Ping - 14, Square meters - 47, Extra bed count 1, No rollaway/extra beds, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
|
Junior Suite, Twin (High Floor)
Room Size:
463 square feet m2
|
GeneralBed count minimum 4, Number of living rooms 0, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Shower only, Sofa bed, Ping - 13, Extra bed count 1, Square feet - 463, Square meters - 43, No rollaway/extra beds, Espresso maker, Bed count maximum 4, City view |
FAQ's
Is this Lordelo do Ouro e Massarelos hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Lordelo do Ouro e Massarelos hotel?
Check-in time for Lordelo do Ouro e Massarelos hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Lordelo do Ouro e Massarelos hotel have a swimming pool?
No, this Lordelo do Ouro e Massarelos hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Lordelo do Ouro e Massarelos hotel?
Best-rates for the Lordelo do Ouro e Massarelos hotel starts from $127 per night with includes Restaurant, Breakfast, Child Friendly, Internet, Parking, Bar, Guest Services, Laundry, Wheelchair Accessible, Balcony/Terrace, Business Services, Eco Friendly, TV, Security/Safety, Spa, Entertainment, Hot Tub, Air Conditioner, Accessibility, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Lordelo do Ouro e Massarelos hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Lordelo do Ouro e Massarelos hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Lordelo do Ouro e Massarelos hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Lordelo do Ouro e Massarelos hotel?
Based on the information reported by the owner or manager, the Lordelo do Ouro e Massarelos hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Lordelo do Ouro e Massarelos hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
