Sheraton Puerto Rico Resort & Casino | Hotel in San Juan
Hotel in Isla Grande, San Juan
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a casino. Free WiFi in public areas and a free beach shuttle are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite.
Change of bedsheets is available on request.
Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, spring water baths, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathtub or shower
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Hair dryer
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Designer toiletries
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Private bathroom
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Towels
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Spring water bathtub
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Blackout drapes/curtains
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Free cribs/infant beds
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Pillow-top mattress
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Premium bedding
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Bed sheets
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Air conditioning (climate-controlled)
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Egyptian cotton sheets
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Hypo-allergenic bedding
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Desk
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Recycling
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LED light bulbs
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Desk chair
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Free local calls
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Laptop-compatible safe
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Mobile key entry
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Soundproofing
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Water-efficient showers only
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Iron/ironing board
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4 restaurants and 1 coffee shop/cafe
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4 bars/lounges and 1 poolside bar
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Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 40 for adults and USD 20 for children
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24-hour room service
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Free bottled water
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Mini-fridge
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Coffee/tea maker
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Free beach shuttle
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Valet parking on site (USD 28 per day; includes in/out privileges)
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Self parking on site (USD 20 per night)
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Wheelchair-accessible parking available
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Transfer shower
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Visual fire alarm
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Wheelchair-accessible path of travel
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Low-height electrical outlets in bathroom
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Lever door handles
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Assistive listening devices available
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Wheelchair-accessible restaurant
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Braille signage
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Wheelchair-accessible registration desk
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Wheelchair-accessible parking
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In-room accessibility
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Low-height door lock
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Height-adjustable showerhead
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible fitness center
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Elevator
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Wheelchair-accessible spa
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Grab bar near toilet
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Low-height view port in door
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Wheelchair-accessible pool
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Kayaking
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Scuba diving
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Snorkeling
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Boat tours
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Ziplining
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Golfing
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Golf lessons
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Hiking/biking trails
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Marina
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Scooter/moped rentals
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Windsurfing
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Fishing
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Sailing
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Outlet shopping
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Surfing/body boarding
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Swimming
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Ecotours
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Beach access
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24-hour fitness center
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Outdoor pool
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Children's pool
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Full-service spa
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Cable channels
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55-inch LED TV
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Conference center (41463 square feet of space)
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Meeting rooms - 11
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Computer station
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Gift shop/newsstand
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Banquet hall
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Water dispenser
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ATM/banking services
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Ballroom
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Front-desk safe
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Elevator
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French
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English
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Spanish
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Portuguese
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Renovated entire property - March 2023
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TV in lobby
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Vegan dining options
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Biodegradable coffee stirrers
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Casino VIP room
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Beach towels
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448 casino slot machines
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Casino (21000 square feet of space)
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Casino sportsbook
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No plastic coffee stirrers
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Smoke-free property
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Rooftop garden
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Vegetarian dining options
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At least 80% lighting from LEDs
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18 casino gaming tables
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Mini-fridge
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Free cribs/infant beds
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Children's games
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Children's pool
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Outdoor pool
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Laundry facilities
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Soundproofed rooms
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Porter/bellhop
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Wedding services
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Multilingual staff
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24-hour front desk
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Change of bedsheets (on request)
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Hair salon
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Tour/ticket assistance
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Concierge services
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Laundry facilities
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Luggage storage
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Daily housekeeping
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Dry cleaning service
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
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Pool umbrellas
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Pool cabanas (surcharge)
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Pool sun loungers
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Garden
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Terrace
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Massage - deep-tissue
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Body treatments
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Sauna
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Reflexology
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Manicures and pedicures
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Massage/treatment rooms
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Body wraps
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Massage - hot stone
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11 treatment rooms
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Aromatherapy
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Massage - Swedish
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Massage - prenatal
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Couples treatment room(s)
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Facials
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Spa open select days
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Massage - sports
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Steam room
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Body scrubs
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Detox wraps
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Hydrotherapy
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 29, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)
Room Size:
978 square feet m2
|
GeneralBathrobes, No rollaway/extra beds, Ping - 27, Square meters - 91, Square feet - 978, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Superior Room, 1 King Bed, Bay View
Room Size:
310 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Bay view, Number of bedrooms - 1, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310 |
|
Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)
Room Size:
310 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310, City view |
|
Superior Room, 2 Queen Beds, Bay View
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Square meters - 29, Pets not allowed, Bed count minimum 2, Square feet - 310, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View
Room Size:
312 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 1, Square meters - 29, Pets not allowed, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
|
Traditional Room, 2 Queen Beds, City View
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 29, Pets not allowed, Extra bed count 0, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Traditional Room, 2 Queen Beds, City View (Hearing Accessible)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 29, Extra bed count 0, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View (Hearing Accessible)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 29, Bed count minimum 1, Bed count maximum 1, Square feet - 310, City view |
|
Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)
Room Size:
309 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Square feet - 309, Number of bedrooms - 1, Square meters - 29, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, City view |
|
Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 29, Bed count minimum 2, Square feet - 310, City view, Bed count maximum 2 |
|
Suite, 1 Bedroom, Bay View
Room Size:
675 square feet m2
|
GeneralPing - 19, Rollaway/extra beds (surcharge), Square meters - 63, Bay view, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
|
Suite, 1 Bedroom (View)
Room Size:
1004 square feet m2
|
GeneralRollaway/extra beds (surcharge), Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 2, Bathrobes, Square meters - 93, Square feet - 1004, Bay view, Ping - 28, Balcony, Bed count minimum 2, Bed count maximum 2 |
|
Presidential Suite, 2 Bedrooms, Bay View
Room Size:
2265 square feet m2
|
GeneralRollaway/extra beds (surcharge), Number of bedrooms - 1, Sofa bed, Pets not allowed, Ping - 64, Extra bed count 2, Bathrobes, Balcony or patio, Square feet - 2265, Bay view, Balcony, Square meters - 210, Bed count minimum 2, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed, Balcony, Bay View
Room Size:
310 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Bay view, Number of bedrooms - 1, Square meters - 29, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310 |
|
Suite, 1 Bedroom
Room Size:
978 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 27, Square meters - 91, Square feet - 978, Number of bedrooms - 1, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, City view, Bed count maximum 2 |
|
Deluxe Room, 2 Queen Beds, Balcony, Bay View
Room Size:
310 square feet m2
|
GeneralPing - 9, No rollaway/extra beds, Bay view, Number of bedrooms - 1, Square meters - 29, Pets not allowed, Balcony, Bed count minimum 2, Square feet - 310, Bed count maximum 2 |
|
Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)
Room Size:
310 square feet m2
|
GeneralRollaway/extra beds (surcharge), Ping - 9, Square meters - 29, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 310, City view |
|
Executive Suite, 1 Bedroom, City View
Room Size:
675 square feet m2
|
GeneralPing - 19, Bathrobes, Rollaway/extra beds (surcharge), Square meters - 63, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square feet - 675, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Isla Grande hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Isla Grande hotel starts from $290 per night with includes Breakfast, Air Conditioner, Accessibility, Security/Safety, Business Services, Bedding/Linens, Restaurant, Child Friendly, Internet, TV, Ocean View, Wellness Facilities, Toiletries, Guest Services, Laundry, Balcony/Terrace, Transportation/Shuttle, Spa, Bar, Kitchen, Parking, Pool, View, Wheelchair Accessible, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Isla Grande hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Isla Grande hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
